We are currently investigating the above…
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Links
The notified work is about to commence…
Our Level3 connection went down unexpectedly 50 minutes ago. This is not service affecting as traffic is going via NTT. A ticket has been opened with our supplier.
We are aware of a partial outage and are currently working to resolve. Eta 10 mins.
Edit. An Affected Service Report for this outage is available for download here.
We are currently investigating a modest (3-4%) packet loss issue on our Level3 connection.
During the night (00.00 - 09.00) LINX have performed some clean up work after the pervious outage a few days ago. Unfortunately this did not go smoothly and some disruption to traffic was noticed. However, the network is once again stable and we do not anticipate any further disruption.
We are currently investigating a problem with our LINX connection that is causing heavy disruption…
We have lost contact with the admin interface on a number of switches. Although they continue to forward traffic the situationo needs rectification and this may require rebooting the devices. Such action may result in a momentry outage for connected customers.
We are aware of problems with the Manchester network.
A 3rd party engineer was working in our Telecity rack and we suspect he has damaged a fibre cable.
We have taken the link out of service to stablise the network. Service should be back to normal but is at risk as there is no backup path.
We are currently experiencing disruption to traffic in Manchester, we believe due to an intermittent fibre fault on the primary link from London to Manchester, causing traffic to flap over to the backup link,
We are currently investigating and will update this post with further details as they develop.